Ticketek confirmed to 9news.com.au that pre-sale tickets for the hotly anticipated Eras tour in Sydney and Melbourne have sold out.
It's also believed the eager fans broke a Ticketek record for the number of people waiting in an online queue for tickets after four million Aussies attempted to access the sale site today.
Sydney fans exhaust allocation within three hours
Some fans woke at the crack of dawn to jump online to the Ticketek website and jump into the online queue but it was no guarantee for a pre-sale ticket.
At 1.30pm AEST the allocation of presale tickets for the three Sydney shows was exhausted after the online gates opened at 10am.
Ticketek had updated fans an hour after the Sydney sale began, advising them that tickets were selling fast.
"Some price categories are close to selling out, we recommend trying other price categories," Ticketek said in a tweet shared at 11.05am.
9news.com.au understands around 800,000 people were already waiting on the website in the "lounge" or waiting area, half an hour before the presale for Sydney shows began at 10am.
The capacity for the three Sydney shows at Accor Stadium is around 250,000.
Melbourne pre-sale tickets sell out just as fast
Melburnians had a different timeline with presale tickets opening at 2pm AEST but the allocation for the two shows was exhausted by 4.20pm.
Similarly to Sydney, around 800,000 people are estimated to have logged on ahead of the Melbourne sale.
Some disappointed Sydney fans also reportedly tried their luck with the Melbourne shows.
The capacity for the two Melbourne shows at the MCG will fit 200,000 fans.
Fans likely to miss out on coveted tickets
With just 450,000 tickets available for the five shows across Sydney and Melbourne, many eager fans will likely miss out given today's record-breaking pre-sale online queues.
Today was a flurry of emotions for the pop star's devoted fans as some scored the coveted tickets and others remained empty-handed.
Ticketek stated that "demand for tickets will be far greater than what is available".
But it isn't all over for Swift fans.
Those eager to get their hands on tickets still have a chance to try their luck on Friday when general public tickets go on sale.
It remains unclear how many tickets remain.
Despite earlier concerns about the website's stability, the Ticketek website appeared to hold up under the massive influx of traffic for both Melbourne and Sydney tickets.
A Ticketek spokesperson said over half a billion bot accounts attempted to buy tickets and were successfully repelled from the system.
After the chaotic start to the AMEX presale, Ticketek Australia said: "Our systems are designed to manage these high-demand events.
"We do this every day, we're prepared."
Aside from some isolated incidents of the Ticketek app crashing, most fan frustrations were directed at the queuing system, which gatekept access for the tickets.
Ticketek and Frontier Touring shared their general tips for securing tickets, which included creating an account in advance, having presale codes ready and not closing or refreshing the browser while waiting.
https://news.google.com/rss/articles/CBMirgFodHRwczovL3d3dy45bmV3cy5jb20uYXUvbmF0aW9uYWwvdGF5bG9yLXN3aWZ0LWhvdy10by1idXktdGlja2V0cy1laWdodC1odW5kcmVkLXRob3VzYW5kLXBlb3BsZS13YWl0aW5nLW9uLXNpdGUtYmVmb3JlLXRpY2tldHMtZ28tb24tc2FsZS9hYzQ0MzYxOS1lYzJiLTQ1YzUtOTE2NC00ZjlhMWY0M2M2ZjfSAQA?oc=5
2023-06-28 07:31:53Z
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